Updates: Spoke to another woman eventually, and SH...

Updates: Spoke to another woman eventually, and SHE was able to remove our # and 'close it out' because our account WAS Closed. (Thanks, Lady!)

Somewhat concerned that the Cleveland Clinic chooses to utilize these guys. We pay our bills through insurance, but CCF has a mis-managed Billing department and ends up sending bills here early for some reason...

In any event, they call you, don't leave a message, and if you talk to them they ask you questions right away... My wife said 'Please verify who you are' - and their response is 'We'll mark your call as a refusal to talk to anyone' - which is weird because isn't their eventual goal to get money?

So they do business as Revenue Group, but caller ID says something else so they come off as shady right form the get go. Then they sometimes say 'Everything is good with your account' after you talk to them... Why the heck did YOU CALL ME then!?!

I understand Debt Collection is a rough business, but it saddens me that a hospital like Cleveland Clinic would associate themselves with scum.