Mark Smith

Review of St Francis care

Let me start off by saying I'm going to write my e...

Let me start off by saying I'm going to write my experience off as being tainted because of the COVID-19. Due to the virus we conducted the entire adoption process under a tent outside the door, so it was a little unorthodox to begin with. They brought out our new puppy, I signed the paperwork, they took our picture and away we went. Going through the paperwork on the way home we found that the pup was supposedly being fed twice a day, morning and evening and that there were no other special needs. What we found out the next morning after an emergency trip to our veterinarian was that he is actually 2 weeks younger than we were told, and he was suffering seizures due to low blood sugar because he needed to be fed every 4-6 hours! We almost accidently killed our new puppy because no one informed us of his extra needs! I am glad to report that he recovered from this and is now doing great! I am not mad that we got him from here, nor am I mad that even after making an extra contribution for his adoption and turning around and having to spend another $120 on the vet to get him healthy. What upsets me is the fact WE WERE NOT EVER INFORMED! If adopting from here, please make sure to ask if your new furry friend has any special needs and what their diet currently is and how often and how much they are eating.