Nicolle Mora

Review of Gurney's Montauk Resort and Se...

In summary, the staff is incredible, namely Andre ...

In summary, the staff is incredible, namely Andre Cherrington and Laura Gunderson, and will do anything they can for their guests. Full review below:

On July 4th, which was a very hot day, my friends and I rented a beach cabana. I started to feel very hot and dizzy, so I wanted to walk to the bathroom to get some A/C and cold water to splash on my face. Half way there, I realized that I couldn't make it. As embarrassed as I was, I sat myself down on the wooden floor near the bar. Immediately, Andre Cherrington asked if I was okay. I told him I felt dehydrated and very hot and thought I needed a lifeguard or EMT. Before I knew it, Andre was back with water, sprite, lemonade, and Laura Gunderson with her fellow lifeguard. The lifeguard wrapped me in ice water towels to cool me down while I sipped on my beverages. I told Laura that I have a history of panic attacks and that I thought the dehydration was triggering a panic attack causing my heart to race. Laura talked me through the ordeal and assured me that I was in control and that they were there to help me. Laura and Andre asked what I wanted to do, to which I said sit in A/C. Laura told me we could make that happen and even offered to carry me indoors herself, but my boyfriend was with me and was able to do so instead. Laura still offered to come and to carry my belongings, so she did. While she was doing that and my boyfriend was carrying me, Andre made sure our path was clear and stopped someone from taking a video of me. Once I got inside, I felt much better. I finished my beverages and Andre quickly made sure I had another to keep hydrating. Both Andre and Laura assured me that they'd stay with me as long as I needed. In efforts to thank Andre and Laura for going above and BEYOND, my boyfriend tried to tip them both. They both REFUSED the tip, saying they're just doing their jobs. The care, morals, work ethic, and kindness displayed by Laura and Andre will never be forgotten. Even though I had heat stroke, I'd rate my Gurney's experience 10/10 and would go back not only for the beautiful beach but also to see Laura and Andre.

Laura & Andre, if you're reading this, I thank you wholeheartedly and will never forget the helpfulness abs kindness of you both.