Manu Sharma

Review of Cabana Pool Bar

Kirstie Robertson, the booking manager for VIP, is...

Kirstie Robertson, the booking manager for VIP, is the absolute worst thing about Cabana. SHE SHOULD BE FIRED. She was unhelpful and extremely rude. Not only did she refuse to answer simple questions for our party, but she spoke to our entire group as if we were children and in a very condescending manner. A few members of our group who paid for VIP and already had tickets were not being allowed entrance via the VIP line as they were "at capacity" (they were still letting in tons of people and were looking to be greased). But we book our VIP booth days ago, this shouldn't have been an issue. Kirstie again refused to help and argued with me stating that i'm coming up with excuses for what the security is saying, when the reality is that I was just relaying exactly what they said.

She also openly berated the other female staff members. Helen, the manager at Cabana was more than willing to help and was actually delightful to speak with. Despite my frustration, which I'm sure she could hear in my voice, she helped us get things in order.

If anyone from Cabana actually sees this, fire Kirstie Robertson. It can inky benifit your business. If anyone out there ever has to deal with her, for your own sanity, find someone else.