Suzanne Mays Review of Sierra pacific orthopaedic cen...
The most incompetent billing office I have ever ha...
The most incompetent billing office I have ever had the misfortune of working with. No stars is what they deserve. Seen the dr and I have dual coverage so I was not going to have to pay anything. They forced me to give them a credit card which should have been my first clue that they were shady. A month after the visit they start sending me notices they are going to charge my account $200. So I call and tell them that they have not billed my secondary insurance. They say they will look into it. I spend the next 7 months working with my insurance to try to get someone to bill the secondary insurance. No one ever calls back and they don t even know anything about standard billing practices. 8 months after the date of service they finally get it and bill the secondary professional claim and get paid. I still have not received my money back that they stole from me. I have been calling for nearly 3 months. Today someone called me back to say yes they owed me the money and they would be crediting my debit card. I just looked on my account and they charged me the $200 again!!!!! Now they owe me over $400 because of their incompetence. I am filing a fraud claim with the insurance board, CMS and my insurance company.
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