Jimmy King

Review of AJL International

This service was way less than acceptable. Our ho...

This service was way less than acceptable. Our hotel had recommended the service so we had confidence that they would be top notch, wrong!!!
We were offered an acceptable rate on a bus and a limo. A week before the event, when confirming our services, we were told the limo rate would be two and a half times the quoted rate. When i reminded the lady their calls were recorded she said a supervisor would review the rate and get back with us. When that happened the following day, i was told the vehicle that we reserved was in the shop and would not be available. Funny I guess this service only owns one limo. The driver of the bus did not follow directions and had to be called three times to get him to take our passengers to the hotel on the first return run making him late to pick up our second trip. He parked in a very inconvinent spot for our guests, requiring our guests to walk in the rain a much longer distance than necessary, and further ignored requests to move closer.
I really wish that we had not ever heard of this service and let the hotel and venue know of our disappointment so that maybe noone else will have to go through what we had to.