Good food and drinks but horrible customer service...

Good food and drinks but horrible customer service and even worse ticket time. When my food takes 40+ mins to come out and you tell me with attitude "it's been 20 mins since the order was put it and that's a normal ticket time" but I watched 2 other tables get their order before use when they came in 10-15 later. Oh and I have documentation of when we placed our order, I took a pic of the drinks when they came ;)