Poor! Pre-booked three games of bowling and paid o...

Poor! Pre-booked three games of bowling and paid online! All was fine when we arrived other than being told barriers weren't allowed to be put up because we weren't with children and adults have been damaging them. Started bowling and after first strike machine wouldn't register. Constantly had to reset the pins. Regularly didn't register a bowl so ended up having to bowl another one down for it to register. Kept on randomly dropping extra pins onto the lane infront of the set pins.

Worst part of all was the fact I cut my thumb on a sharp thumb hole on one of the balls that I hadn't noticed before bowling. I informed the management of this and asked for an antiseptic wipe and plaster. They didn't have any antiseptic items so could only offer me a plaster and piece of tissue. Following our second game my thumb was too sore to carry on bowling and we were fed up with all the errors making the scoring pointless! All we got offered as compensation was a voucher for the final game that we had already paid for but not actually played. I will be writing/emailing a formal complaint about the personal injury, poor equipment and all the other issues!