Marissa Butler Review of The Preiss Company
My roommate and I returned to our four bedroom apa...
My roommate and I returned to our four bedroom apartment unit three weeks after two of our roommates moved out. After after one full month of living there, I noticed one night at 1 AM that one of the lights in the locked and vacant rooms was on from under the door. Since the front office was closed for the night, I called the following day on September 8th to have an employee come and unlock the door to turn off the light. This employee, told us to contact The front office when we receive our next utility statement so that they could resolve the issue as the light had been on for over a month since the room was vacant. It has been another full month now, and we have sent a total of 4 emails, and called 10 times. Despite These circumstances, One of the office workers, Alexis, gave us the manager, Kara Hill s, information and specifically told us that she would assist us. Unfortunately Kara Hill has failed to give us a response. We have still received absolutely no response at this time and would like to have our issue resolved. We have been surcharged in utilities twice now since our issue has been ongoing for over a month due to the negligence of the managers of Cabana Beach Apartments.
Comments: