Mary Sanza

Review of Toyota of Wilmington

My last service was a 2 part experience. The first...

My last service was a 2 part experience. The first was frustrating since they didn't complete the work (too busy, hadn't started yet) and didn't bother to call and tell me until very late that afternoon. They kept my car until the following midday. Very inconvenient. They need to need to work on better customer communication. The second, to cover a following warranty issue, was handled efficiently.