Room and hotel were clean. They only have double b...

Room and hotel were clean. They only have double beds which are pretty small and bed is super soft/bouncy and we prefer firm. Safe wasn't working so had to have batteries changed: maintenance came to fix within the hour. Tub drains slowly so by the time you are done showering there's water up above your ankles . 2 bottles of complimentary water are included with resort fee but you have to request it daily which is a pain. Every day it took at least half an hour to bring it up and we were ready to leave the room for the day but had to wait for water delivery. Main reason we stayed at GN was location and also for the pool. Only 1 day was warm enough to swim and the slide closed for maintenance though I never saw it being worked on. And we only saw one shark once so not sure where the shark were. My little girl was bummed about that. My 13 year made 3 long distance calls which cost $10.28 each for 2 which were answering machine only was reached and $11.38 for a very short call. I have no idea why the cost was so high. My biggest complaint is the resort fee. It covers free parking, the water you have to request daily, newspaper in the lobby, use of exercise room , wifi and printing boarding passes. The parking is $20 per day for anyone so the $36 per day fee is nuts. Most hotels print boarding passes for free anyway. And we never use the exercise room or read the paper. We tried to use wifi but it didn't connect. There aren't many hotels that don't charge resort fees but next time we'll stay at one that doesn't. A lot of reviewers complain about noise from the bands. First 3 nights were quiet for us but last night we could hear it but it didn't keep us awake. We were in Carson tower. Didn't have any good views but that was ok. We had breakfast at the buffet. Lots of selections. Average/ typical buffet. Lots of restaurant/bar choices but we didn't use. Thankfully we got a non smoking room but I could occasionally smell smoke. Overall, an average stay. Would rate higher if no resort fee, if free water would automatically be brought up, if time share people didn't stop us every time we walked by and if they didn't charge outrageous fees for calls from the room and if the wifi had better connectivity. I'd much rather had just paid daily parking rate and let them keep their water and wifi but that isn't an option.