Richard Forde-Johnston

Review of Premier Estates Limited

Appalling - avoid at all costs. They used to manag...

Appalling - avoid at all costs. They used to manage our development in Wrexham but were sacked for poor service and value for money. However, it was only after we replaced them that the true extent of their incompetence (bordering on criminal negligence) and lack of integrity was revealed. For example, they failed to pay a number of outstanding invoices during their final year as the incumbent, which led to suppliers chasing the new management company for monies, which we (the residents) had already paid, via our monthly management fees. This is still being investigated because the total in unpaid bills is several thousand pounds. They also made such a mess of a legitimate insurance claim for repeated faults with our electric access gates, that we ended up waiting several weeks for the repairs to be carried out, only to then discover that the insurance company was only offering to pay a fraction of the full repair costs, despite Premier telling us they had it in hand all along and that the majority of the considerable costs were covered under the terms of what had been a very expensive policy. DO NOT USE THEM!