A. Mark Davenport

Review of Whole Foods Market Cherry Cree...

I love Whole foods...this locations not so much!! ...

I love Whole foods...this locations not so much!! It is the closest to my home so I have gone there often over the last 12 years. However, I always seem to leave there with a bad impression... and it is always the people. I called this morning at 705am to purchase a basic Chocolate Eruption cake and pick it up a little later. I know with Covid that delivers and pickups are suppose to be common. However, the person in bakery said because it was a holiday I could not purchase it and pick it up later. WHAT?? I wasn't wanting anything special just to give the store my money and pick up a cake once I was showered, dressed, and taken care of a few things around home! What kind of customer service is this??? Your website says curbside pick up and delivery but I guess that only applies to certain grocery items??? Really people... I know Amazon has great customer service and always does what it can to accommodate. You might want to follow suite of your parent company!!! Totally unacceptable!! All I wanted was to give you my money and buy a small cake, that is already made and thawed out sitting in your display. Treat people poorly the world will know.