j

I stayed in the Manhattan suite. I was not happy w...

I stayed in the Manhattan suite. I was not happy with the bed design, the curtains could not be drawn open fully, the WiFi and mobile signal kept cutting off which was extremely frustrating and most inconvenient especially as I was visiting Jakarta on business. The TV was too small and too low. The swipe card rarely worked in the lift and I had to keep asking security for assistance. The food on the room service menu needs improvement. The staff at reception and the cashier were not very pleasing to deal with.

Comments:

No comments