I am so very disappointed with this company I sche...

I am so very disappointed with this company I scheduled an appointment with these people almost a week in advanced for a serious water leak . The customer service rep scheduled my app on 9/4/17 which is a holiday and promised me they would be out. I called to confirm my app twice and was assured they would be at my home between 8am-10am . I called and was told they were'nt coming and would have to come the next day . If you advertise that you work on holidays then dont back out its makes you look bad and its not professional.