In ER with elderly mother 84 yrs old with pain has...

In ER with elderly mother 84 yrs old with pain has kidney infection been here 2 hours and yet not seen I asked staff when is my mother going to been was told not until it's her turn 3 person's ahead of her I ask myself is this ER? There is another person waiting as well with pain and vomiting next to us Not a great scene going to make my elderly mother more sick watching. Wow! Suggestion, go to another hospital!!! Bcuz you will be waiting for a long time before you are seen here!!!