Annetjie Dreyer

Review of KZN Funerals (KGA Life Insuran...

We buried my brother-in-law on 29th March. I don't...

We buried my brother-in-law on 29th March. I don't know who was responsible for digging the grave. It was too wide and your team battled for almost 2 hours to stabilize the frame. The secure bands were incorrect and just before the coffin was carried, the bands were corrected. The coffin bumped to the sides and the bands could not be saved and therefore were left in the grave. What worried us: the undertaker was supposed to meet us at the gate and there should be water on the table. Instead the undertaker parked at the grave and the table was empty - ni water available. I think you should refund the family at least. The team was apologetic but really, I did not think it was the same Sonja Smith who is highly recommended in Centurion. The experience was not equal to another funeral a couple of years ago.