On August 9, 2019 we sent a 10kg package from Madr...

On August 9, 2019 we sent a 10kg package from Madrid to Huelva and today, as of August 22, it has not yet arrived.
We called Seur and they had us on the phone for two hours connecting to Seur offices in Andalusia.
And we still do not solve the issue.
A ZERO in efficiency and seriousness