This resort could be a fantastic resort.. however ...

This resort could be a fantastic resort.. however the attitudes of most staff, and management are terrible. A simple smile and not making your guests feel like an inconvenience is all it takes. Very unhappy with the treatment of my young family when they where sick. Even down to the attitudes of checkout staff, lasting impressions mean everything in the hospitality industry and the young female on the checkout counter certainly left a bad one with us. Not once did we get asked if we enjoyed our stay just a forceful you must pay this.. some serious staff training is needed here...General cleanliness around the rooms and resort is not to standard.