Gabriel Lee

Review of Crowne Plaza Hotel Burlingame

Hend Riza, manager on Sun., Jan. 7th 2018, denied ...

Hend Riza, manager on Sun., Jan. 7th 2018, denied me my room because she claimed I was being rude. She accused me of trying to take her picture with my smartphone and even called the Burlingame Police when she was the one being unfriendly. On top of that, she wasn't wearing a name tag. In the end, I was denied my room because she made a false claim to the police. CP really needs to investigate; there's no excuse for this kind of behavior.