Thomas Cavender

Review of Ferman – Harley Davidson(Brand...

Harley-Davidson of New Port Richey 2014 Tri Glide ...

Harley-Davidson of New Port Richey 2014 Tri Glide Big Mick, Jack and Ken best customer service.
We are Thomas & Roxanne Cavender
We would like to take the time to give credit to some of the Team members of the Harley shop that we had the pleasure to meet and deal with. They made us feel like they really cared for what we were doing which means a lot to us. We meant Big Mick in 2012 when we bought our first Harley in sometime of not owning one for several years. He has been a friend to us since. He was so very kind, helpful and honest that we decided to come back to the dealership to purchase our new Tri Glide. We had been thinking and looking at them for several years but as you know it is a big purchase on the funny side cost more than our first home. Mick helped us in deciding to make the right fit for us he didn't push as if he had we would have been right out the door, but instead helped us as a friend would he is an exceptional man. We made the right decision for us with his help. Jack another salesman helped us too in every way he could as he is new to the dealership he was awesome to deal with he went out of his way to meet our every need and beyond we made a new friend. The business manager Ken explained every detail from the financing to the warranty and than also help us to get our insurance as we are snowbirds and have only been in Florida a couple of years. When you are dealing with money I am always a little nervous but he went slow explaining everything so we understood it all. The team in New Port Richey from the guys at the parts to the girls in clothing were kind and courteous and helpful helping us find what we wanted. This Harley shop as we have dealt with several looking and shopping has the best staff we have ever had the pleasure to deal with. I thank them all we love our new Tri Glide and hope to enjoy the pleasure of ridding for many years to come. We have rode Harleys as well as others for over 43 years so we know when we got a good one and this one is it. Thank you Harley of New Port Richey Thomas & Roxanne Cavender