I purchased a gate operator produced in Viterbo, f...

I purchased a gate operator produced in Viterbo, from a Turin dealer.
After 3 days, the piston stops working; to mount it they had to remove the lock and, therefore, the gate does not even remain closed.
Another year has passed and no one has ever fixed my gate, zero customer support. I tried to get my hands on it myself but the piston breaks just looking at it.
As soon as I have the money, I will install a gate motorization produced by a serious company to which I will also have to pay for the disposal of the scrap currently in my possession.