VB B

Review of Audi Plano

My salesperson Luis was awesome! Thanks Neal for t...

My salesperson Luis was awesome! Thanks Neal for the writing instrument! Only 2 reasons for 3 stars. Without them, the rating would have been 1 star. I had to call and email the manager and finance team everyday for a week. All documents and bank documents were ready on my end and in their possession. Unacceptable behavior for a car dealership. I was offered many apologies for their lack of professionalism. I was surprised that I wasn't offered any other incentives. Audi is very different from other brands.