I bought "open box" exhaust. Description did not m...

I bought "open box" exhaust. Description did not mention missing parts. Got home after 2 hour drive to find (or not) that half the pieces including the mid pipe were missing. I called and was told "you know it was open box, you should be able to get the parts at a hardware store". At that point I politely hung up and called the manufacturer direct. Got the mid pipe on its way. Gonna end up costing more than a new 1.
Lesson learned.