Laila Paige

Review of Boys & Girls Clubs of Oceansid...

I came there to enroll my child. I wasn't acknowle...

I came there to enroll my child. I wasn't acknowledged whatsoever. The lady at the front desk didn't even look up to let me know she had even seen me. While the other workers were looking at us and acknowledging our arrival. I took one step inside to engage with other staff members. Nicole (the rude staff member) hopped out of her seat, and rudely snapped at me and my child. I have never been dealt with so rudely and unprofessionally. Not once prior did she attempt to make a connection. She could have easily said please hold on or even engaged with her eyes then place up the hold on gesture. Anything would've been better than her snapping her fingers and pointing to the door. I was treated less than an animal. Those hand gestures were one for a dog or any four legged friend. Not a human being. I spoke with her manager and from our discussion I can tell nothing will be done to correct the issue.