adrian alexandru

Review of Greetz

Such a weird experience for a company that is supp...

Such a weird experience for a company that is supposed to be handling birthday presents. Order with two days before to make that it will arrive on time but what ultimately happened is that we got a delivery window of 9 hours practically loosing one day to wait for the delivery and in the end the doorbell never rang and have not received one phone call to see if we are at home. The customer service tried to do their best but the next delivery option was two days later and from what I know a birthday is one time per year.
I had a similar experience with them two years ago and tried to give it another shot but seems that two years is not enough to fix their logistics problems.
In addition if you would like to order extra item such as ballons you have to create a second order and then expose yourself to the risk of not having everything develivered in one go. It almost seems like a scam.