Samantha Gabaldon

Review of Kaseman

On Wednesday evening(8/31/16) at about 6:30 I brou...

On Wednesday evening(8/31/16) at about 6:30 I brought my husband in to the ER. He had come home from work vomiting and sweating profusely while screaming in pain- he could barely walk. I thought I was going to have to call the ambulance but I got him into the car. After walking into the ER facility at Anna Kaseman, my husband went to the bathroom and collapsed. I frantically went to the front desk and was greeted with someone who literally rolled their eyes at me and pointed to a wheel chair in the waiting room. After getting my husband into the wheelchair and pushed out to the check in line, a woman came in, walked herself to the check in counter (not in the amount of pain my husband was in) and they checked her in FIRST!! My husband sat at the check in window for what seemed like forever, screaming in pain. I got pretty angry and told the women at the front desk that he was in A LOT of pain and I'm scared his appendix has ruptured... again, they rolled their eyes and told us to wait our turn. I told them it was our turn and that they took someone who came in after us before us! They ignored me. It wasn't until my husbands spasming got so bad he was literally screaming and almost falling out of the wheelchair that the person behind the front desk finally got up to check us in. While my husband was having this intense, very scary episode, the nurse or tech taking his vitals GOT MAD AT HIM FOR NOT HOLDING STILL. After getting checked in Dr. Tarver apologized and handled the situation beautifully. Turns out it wasn't a burst appendix, it was a kidney stone--- thank God nothing that required immediate OR attention because the front desk at Anna Kaseman could have killed my husband. The nurses and doctors are great if you can get past the front desk to see them. Word to the wise: if you have a REAL severe emergency that requires immediate attention DO NOT TAKE YOUR LOVED ONE TO ANNA KASEMAN.