Brian Powell

Review of Niagara Mohawk Power Corp. (Na...

National Grid is a disgusting company. I received ...

National Grid is a disgusting company. I received a ""final bill" two months after I moved out. Before moving I contacted the the company multiple times to inform them that I was moving. I got my first final bill, paid it and thought everything was fine. Two months later and I got another "final bill". I called the help line, which was no help. I talked to three help reps who all told me my previous phone calls weren't on file, so I asked to speak to a supervisor. Finally after working my way up to the supervisor ( KIM SCHOFIELD) I was told I was being rude and she hung up on me. I called back to get a different supervisor but she was the only one on shift. I asked for a corporate phone number and was told I couldn't have one I could only talk to a supervisor. This company is disgusting. they have no accountability and they treat their customers like dirt.