Michael Rockman

Review of Riverside Veterinary Group

HORRIBLE SERVICE - GREEDY and MONEY HUNGRY! - Thi...

HORRIBLE SERVICE - GREEDY and MONEY HUNGRY! - This will read almost like a christmas movie but with a very horrible ending regarding this bussiness. I live in the area and the night before christmas a kitten was scratching on my door on the 4th floor of my building. My fiance and I took the cat inside, gave him a bath and realised the poor kitten has fleas everywhere! We wrapped the kitten up, and went over to this Vet clinic. This was in the evening around 6pm. The receptionist was very friendly, but everything went south quickly once i told them that i am seeking their help and not looking to pay hundreds for services. - The assistant took a look at the kitten, said he is less than 4 months and began to list all the procedures he wants to run on the cat, running up the bill. I asked to speak to the main vet - the scum bag didn't bother even coming out to the front to look us in the eyes to reject any help. I told him we are not interested in paying such a huge sum of money to treat a kitten that is not our responsibility. I asked them to borrow a crate at least to keep the kitten separate from my dogs, so that we can pass him over to an animal shelter after the weekend. They continued to refuse ANY options of helping us. they couldnt and wouldnt suggest any local options for us to utilize to help the kitten. The only thing they kept pushing was money first before they offered ANY "help". --- I was disgusted by the entire situation. For a medical ANIMAL clinic, they showed NO emotion towards the kitten, or myself while we were trying to find the kitten help. ---- My fiance and I left - took a taxi 30min into midtown to a NYC animal care center, who were not able to take the cat in but at least provided us a crate to keep him in, they waived any fee's and spent 10 minutes educating us on what we can do at home to help the kitten if we chose to hold on to him over the holiday weekend! - Javier, next time at least look the people in the eye when you DENY them ANY HELP or SERVICE!