Never received a bill or anything from them. They ...

Never received a bill or anything from them. They called today to tell me my services were being disconnected TODAY! So no bill in the mail but a phone call on the day you guys disconnect it? I will NEVER recommend wow and the customer service reps suck and act like they dont care that they just lost a customer. They won't let me make a payment arrangement or anything but I've never recieved not 1 bill in the mail! I've only had the service for a month.