I had made a two day reservation here. My flight w...

I had made a two day reservation here. My flight was delayed causing me to miss checking in on the first day. I caught the next available flight to Memphis and went to the hotel where I was nonchalantly "greeted" by the desk clerk who informed me that because I hadn't called my entire reservation was now cancelled. She also informed me that they did have rooms available if I wished to pay again! I contacted Expedia with whom I had made my reservation through about getting a refund for the second day and was told the hotel could not refund my money. Could not or would not I wonder? I would not recommend staying here to anyone as they clearly do not care about people at all. I personally will never stay at a "courtyard by marriott" hotel ever again nor will I ever use Expedia for booking.