Steve Sherwood

Review of Toyota of Wilmington

Should be lower stars but been buying vehicles fro...

Should be lower stars but been buying vehicles from Fayetteville location and never had service this bad before. Dropped off van at 9AM for warranty recall and was told 4 hours. I waited 6 hours and called them to find out vehicle was still not even touched. After talking with manager who was not helpful and just made excuses I left with my car. They offered to have the specialist stay late to get our vehicle done. Still need the recall fixed but I just do not want my time wasted again.