Really disappointed with the service done on my co...

Really disappointed with the service done on my computer here. I brought it in to have it diagnosed and paid the $45 diagnosis fee. I told Chris that I thought it needed a new motherboard installed (that I was providing) but wasn't positive that was the issue. Chris told me he would check it out and call me the next day. Two days after dropping it off I received a text letting me know that the work was done, how much I owed and that it was ready for pickup. The work was done without calling and asking for approval first! I likely would have approved it regardless but that is HIGHLY unethical to do hundreds of dollars worth of work without even contacting the customer first. (Also some of the below issues may have been avoided with an over the phone discussion about the diagnosis)

When I went in to pick it up I asked him if he was able to recover the data that was on the hard drives and his response was "No it was corrupt" (Which I partially expected, so no big deal) Then I asked if BOTH hard drives were corrupt. (I have a 256 SSD drive and a 2TB HDD in the computer) and he said "There was only one drive in there" Right there on the counter I had him open up the computer and I pointed out to him the two hard drives... So as it stands now Windows is installed on my 2TB HDD (which I usually only use for media storage) because he somehow did not see the other hard drive while tearing the computer apart and replacing the motherboard.

He then handed me three of the four 8GB RAM sticks that were originally in my computer and said he "took them out so that it would perform better" and that each one was 32GB so I only needed one in the computer and that I should "sell the extras" Anybody with even basic computer knowledge knows that less RAM does not mean better performance and I knew that my computer had originally only had 32GB of RAM, not the 128 GB that he said he had taken out. After I got home I booted it up and went to system properties to verify the installed RAM. and as I suspected it was only registering 8GB. So I put them back in one at a time and discovered that one of them did not allow the computer to boot (when I took out the one faulty one and left in the other three it was fine) I called him back (with the intent of trying to understand his logic more) and he said "Oh yeah, I took them out because they were not working" (A completely different story than he had originally told me)

So rather than tell me that one stick was faulty/damaged he instead took them all out and told me that I did not need them and to sell them (clearly knowing that I would have been selling a RAM stick that did not work)

Bottom line really sloppy work all around.