Unfortunately can't review the hotel, this review ...

Unfortunately can't review the hotel, this review is purely customer service- or lack there of. We booked our wedding anniversary stay via their website (not an outside deal site). The following day we received a call from the hotel saying they double booked the room we reserved and would be cancelling our stay. We asked if there was any solution to their mistake and the man replied that there is another suite that is more costly and only available for one of the nights we had reserved. I understand glitches happen but there was no remorse for their mistake and no offering to remedy the situation. The man we spoke to was less than pleasant and not helpful at all. We were really looking forward to this hotel but will likely not try booking here again.