Our air conditioner was not working on 5/13.My hus...

Our air conditioner was not working on 5/13.My husband was not at home so I called the office and spoke with a very knowledgeable lady who asked me a few questions and told me that Jeff would be by to look at my system that afternoon. Jeff arrived on time ,checked out the problem and explained to me(in a way that I could understand) what needed to be done. HE was very pleasant and efficient.The Filter in the kitchen needed to be changed which he did. Because the air filter was in the kitchen it was quite dirty. Jeff really went above and beyond. He replaced the filter and meticulously cleaned that grill covering the filter. I especially appreciated him cleaning the grill because to reach it I or my husband would have had to get up on a ladder which is quite dangerous due to our age. Again Jeff could not have been more pleasant and professional