I spoke to an amazing lady by the name of Sulaine ...

I spoke to an amazing lady by the name of Sulaine McGeer. Our call took about 20mins with her trying to resolve my issue especially after having trouble communicating it with someone else. She was patient and took her time to assist me with my grievance.

This company is very lucky to have a gem like Sulaine. The best customer service experience I've had in a long time. Thanks once again for your assistance.