Mileena Beltran

Review of Lithia Kia of Anchorage

My husband and I BOTH just bought vehicles from Li...

My husband and I BOTH just bought vehicles from Lithia KIA of anchorage. Let me start this off by saying I am more than satisfied and had the pleasure of working with Alex Welch. Thank you Alexander for making the exploration and decision making process easy for my husband and I. I have financed a Subaru in the past. Subaru of Anchorage was going to be my first stop until my husband told me about the outstanding service he had received from Alex. I work in sales myself and there was truly no coercion to buy this car other than the amazing customer service we received from Alex. I was convinced I would never buy a KIA and stick to what I know (Subaru)... But I ve never met a sales consultant that pays so much attention to a customers needs. From the showcasing the details of the car, to offering my husband and I drinks, to providing data and answers to questions and handling our needs in a professional manner. To never just slapping a monthly payment on the table, giving up and saying that s the price, take it or leave it. I walked out of the dealership happy with the car I m driving knowing I got my car for a good price, it has everything I need, and I don t have buyers regret. Alex genuinely wanted us to get what we wanted. What a convenience to have a sales consultant like this near me and how lucky KIA of Anchorage is to have Alex on their team. I would be a returning customer FOR SURE... Unfortunately my husband is in the Air Force and we ll be PCS ing out of here in a few months. I also want to include Augie Alvarado (Finance Manager) for making the end of the process and transition go as smoothly as possible. Nevertheless, it s been a pleasure.