I don't really understand these 1 star ratings abo...

I don't really understand these 1 star ratings about bad customer service??? I Just moved here from the Northwest, went in last week was Greeted and helped immediately by Michael. When i told him i was new to the area he welcomed me and made me feel at home. i then opened an account with the help of the amazing Member Advisor Miss Marlene Dass. I was oblivious with the forms and paperwork needed so i made things a hassle but Marlene helped me every step of the way. i held up the whole staff after closing time making a deposit, Miss Kenisha was also a bundle of joy helping with my transactions. The Staff here is amazing, they made me feel at home. It's really all about perspective. Treat people how YOU want to be treated. I recommend this branch to anyone and everyone. They will continue to have my business.