Called up Carmen Ford to have my truck air conditi...

Called up Carmen Ford to have my truck air conditioner fixed which would ve been for the 3 rd time in little over a month. I went to the service counter they told me I had no appointment, J called prior to going there and had one, I gave them the name of the person that made my appointment. They said that person does not work there, They gave me my money back and told me to go somewhere else. I went to the office at Carmen Ford and found the person that I made the appointment with.

The boss in the service department was very rude, they could not get my car fixed after 2 visits, this would have been my third visit for same problem. You have 2 sit around waiting past 1 hour waiting for a ride home, which is part of getting your vehicle fixed there.

Very rude service department, incompetence repair and you spend hours there.

Do not take your car here.