A. E. Review of Tidewater Mortgage Services, I...
Do NOT deal with this company! My Realtor suggeste...
Do NOT deal with this company! My Realtor suggested this company saying she does business with them all the time. I should not have listened. I want to mention, my family has bought and refinanced SEVERAL homes in the past 10yrs, so we are aware of the process involved in purchasing a home. (None were in the Hampton Roads area though). The senior loan officer I dealt with could not even read a normal bank statement, continuously changing her statement and blaming it on changing laws and regulations. She was also difficult to reach at times and brought her personal life matters into a business deal. My credit scores were all near excellent yet she kept making me feel like a child telling me I have to fill out a budget sheet (income and expenses) as part of the loan process. What? Also, I provided the originally asked for, 2 months of bank statements and 2 years of tax statements but it wasn t enough. I ended up providing 4 months of bank statements as well as other paper work they decided to ask for one piece at a time and more and more. Unfortunately that was not even the worst part. When I saw the first draft of closing papers, my down payment was more than the minimum needed (on purpose), however, at final signing and on the final closing papers not even a week later, my down payment was all of a sudden reduced and there were new as well as increased underwriting charges. My final closing cost stayed the same but my down payment was reduced by over $2k conveniently bringing it to the minimum required and the loan company pocketed the rest. At one point, I went to talk to my parents bank which is around 100 miles away from here. They were willing to finance the home after reviewing my paper work for not even a day and all I needed to provide them was a loan transfer number so they can start their process which would have taken another couple days but I was afraid that the seller of the home I was purchasing was going to walk away from the deal due to the time it had already taken at this point. Tidewater Mortgage company should be investigated for Fraud and the staff should be required to go back to school! Do yourself a favor and shop around for Mortgage companies.
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