Very disappointed, on the website the hotel looked...

Very disappointed, on the website the hotel looked great, indeed in terms of style and atmosphere it is nice, but I didn't like it because when you enter the hotel there is loud music, it stinks the scent and there are a lot of people who are not from the hotel who come to enjoy the bar, so it is very loud.
It is wrong to pay more than 2,000 per week for a room that is barely 10 square meters, you cannot go around the bed, where you can hear the music from the entrance hall which is loud , where cleaning has only been done twice, where the air conditioning makes too much noise to sleep with and suddenly we sleep very badly because it is too hot.
So certainly the staff is very pleasant, I have no complaints on this point, but there is a problem with the price of the stay and the quality of the service, moreover we paid on the day of departure, and it was planned to pay 1,600 for two people, but we had an exorbitant amount of taxes and maintenance costs (maintenance that did not do) which brought us to just over 2,000 . Impossible to make a complaint, if only on the non-existent maintenance costs.
In addition, we planned to pay in cash, which we converted to make the payment, except that the hotel does not accept this type of payment, only credit card or credit card. Excluding this is not specified on the reservation site! We lost more money, 300 in total to have to convert them back into euros when we left!
It was the second time that I went to New York because I had been disappointed the first time, but not by the Renaissance hotel, I wanted to go back there because I had not visited everything, so I am returned and this will be the last time, I am still so disappointed, the city is superb but I have paid just as much or even less for much more beautiful and comfortable hotels, with breakfast included and over periods of two weeks in other country...
So save your money, it's not worth spending a penny at this trendy establishment and that's it ... Where's the convenience?
I want to clarify that with my partner we are not the type to usually complain ...