I loved the atmosphere and the music as we walked ...

I loved the atmosphere and the music as we walked in. It was today on a Sunday at 2 pm. I brought my kids but it's a restraunt by day. The sign said seat yourself so we did the 3 people sitting at the bar and the one bartender looked at us as we came in. We sat there 20 minutes and considering they aknowledged us and we're not busy I started feeling unwelcome. I looked up on their website as I sat there thinking maybe they only serve dinner on sundays. I searched their website and found nothing about exceptions. Poor customer service. Got up and walked out an uncomfortable experience. I could have been a 5 star and told other how great you are. Its said A customer with a bad experience will tell 20. Great set up but the building doesn't create the experience the people do. There was not a single hello.