Frank Roberts

Review of Uptech Computer

Whoa! Just called to see if they'd help with a Sam...

Whoa! Just called to see if they'd help with a Samsung tablet issue. Without asking what the issue was, I was told, "Sorry we don't work on Samsung." I asked if she could recommend anyone, to which she curtly said, "I don't. Bye." and hung up w/o any cordiality. Not at all warm and fuzzy or interested in helping me find a solution. Hey, if you can't service a customer, either have a suggestion on where to turn or show some concern so next time they have an issue w/ a computer, they'd be more likely to call back... I'm not so inclined now! :-(