WK Cheng

Review of Sushi Tei (Japanese Restaurant...

Appalling service. The food in Sushi Tei s outlets...

Appalling service. The food in Sushi Tei s outlets have been deteriorating over the years, but what took the cake today for me was the terrible service and handling at the Nu Sentral outlet.

A family of 4 before me had been queueing for some time for a table, but there were several spaces at the counter I could have taken.

Upon my inquiry, the manager told me to wait for the family of 4 before I, 1 person, could be seated which baffles the mind. Do you really not want business that you can just let that slide?

After 10 mins, they told the family of 4 they couldn t serve them due to some downtime in the kitchen (what?). Then the family left. I was left waiting as I wanted to check if after 10 mins I could get the empty seats at a counter.

Someone came to me eventually after another couple of minutes, a nice Malay woman who told me I couldn t be served either. The extra star here is for her empathy and her professionalism, but not for her manager.

What a waste of time. Won t bother trying Sushi Tei ever again.