Sadly disappointed! My family and I often come for...

Sadly disappointed! My family and I often come for a couple of days from Sarasota and usually thoroughly enjoy our visit. Not this time!
We arrived in the afternoon on 5/23 and stayed until 5/25.
We opened the door to room 1014, where at first glance everything looked normal.
Once we got the kids settled, I noticed that the toilet paper dispenser was half torn out of the wall, one of the wall butterfly s were ripped out of the wall and lastly, the shower faucet was rusted and there was a constant drip. I took pictures and video.
When we mentioned something to the front desk, we were told what would you like us to do? Really! I think when paying as much as they charge for their rooms, our room would be more presentable. We ve stayed at nicer Best Westerns (referring to the room only). Unacceptable for the Hyatt. I ve seen other reviews stating similar and their only response is we hope you come back . Not acceptable!
I think this will be our last time attending this resort and will find another to escape to - we ll give someone else our money!