The customer service from a guy that answers the p...

The customer service from a guy that answers the phone absolutely SUCKS! They forgot to schedule my morning pick up and then they had the nastiest attitude about their own "UN-professionalism"! Completely unapologetic about their mishap! AND wanted to charge me $65.00 for super rush for their SHORTCOMINGS. Now that my package has been delivered I will no longer be using this company!