Matt M

Review of Grimaldi Group

Grimaldi Lines took over MINOAN Lines (Crete) some...

Grimaldi Lines took over MINOAN Lines (Crete) some time ago. On the route Venice - Ancona - Patras it always comes back not only to delays, the stop in Venice often fails. I have now booked twice the route Venice-Patras and back. But only once in Venice have been, 25% chance. You get 24 hours before the departure of a text message that the stop Venice fails and you can rebook for free or drive from Ancona. That is already unpleasant. But when I came from Patras there was simply an announcement that everyone in Ancona had to get off. Reasons are not mentioned. Compensation according to the EU passenger rights can be tried at Grimaldi in Palermo enforce (good luck). I suppose that for economic reasons the stop is canceled, which is economically good in the short term, but annoying customers in the long term. In any case, I'll try Anek Lines in the future, traveling the same distance.