Been going to Andrews for many years, but the serv...

Been going to Andrews for many years, but the service has dropped off.
They washed my truck and all the chrome was still dirty, the duco was all streaky where they hadn't rinsed it and dirt was still evident.
I went there again and complained that they hadn't washed it properly, I gave them another chance and paid for a wash. I hadn't even got to the Airport when they called to say they couldn't wash my truck as my expectations where too high! I paid for a wash and I expect it to be clean, how is that unreasonable?
Never been back, I now use Jetport and I'm very happy.