Robert Falconer

Review of T & T Landscaping & Snow Remov...

We hired Park Landscaping to do the work on the fi...

We hired Park Landscaping to do the work on the final grade of our new infill home. Knowing that grading on infills can be a stringent process, we decided to hire a bigger company and spent more money to get the job done right. After we agreed to their estimator s quote the work was done over two days in the fall. Upon our inspection there were some issues with the quality, and quantity, of the soil that did not match our expectations nor our original quote. Our final grade did not pass and the city inspector noted some details that needed rectifying before the grade would pass. Unfortunately neither Park Landscaping nor the weather cooperated to complete our final grade that year.

Eli, the president of Park Landscaping, became involved the following year and was very sincere and genuinely concerned that we ended up being happy with their work. It took the better half of the summer and some negotiating, but finally in the fall the work was completed. Our final grade inspection was passed and it was really a team effort between Park Landscaping and ourselves. Eli personally arranged to meet the city inspector at our home and do a walk through to make sure he understood the inspectors concerns completely. At the end of the day Eli kindly refunded a portion of our payment, acknowledging that neither the length of time, our time, and some of the issues we experienced were justified nor the image he wanted to project of his company.

Our experience with Park Landscaping s crew was positive, they were hard working, polite, friendly and got the work done quickly when they came. Any further concerns from the city were quickly addressed by Eli and his crew and we were very happy and relieved when we received notice that our final grade inspection passed. Although we had a rough start we were satisfied with the work and attention that Eli and his company gave us. We would definitely recommend Park Landscaping as a company that stands by their work and warranty program, and is committed to making their customers happy.