Mick P. came out to my home yesterday and this was...

Mick P. came out to my home yesterday and this was the picture AFTER he had left and said he could not find the problem. My complex's maintenance man had come and was able to find 3 different problem areas and even wrote them in pencil on the wall above the pipes. HE COMPLETELY DISREGARDING THIS. His attitude was terrible and he was rude from the beginning. Water was everywhere and seeping out of the utility closet and the garage and he did zero investigation. He then proceeded to say "I cannot find any leaks, so lets do an experiment to see if it happens again overnight." He also said it was probably only condensation and it was VERY OBVIOUS that condensation was not the problem. Condensation does not cause fast moving water to flow out of everywhere. I voiced to him that doing an experiment with my things was not acceptable and that I did not want to experiment to see if it floods again! I just simply wanted him to investigate and try to make sure it didn't flood again. He spent about 10 minutes total and obviously did no investigating. He refused to do any work and said he could not fix what was not broken. The water was not spraying out at that moment but had been previously which is why everything was flooded. The pressure release valve was bad and had caused the pipe to blow off and being a PLUMBER he did not even notice that this piece was missing. I only noticed because I was down there trying to clean up water and wait for my complex's maintenance to come back and got burned by scalding hot water spraying at me suddenly. This is completely unacceptable. This is not the first negative experience I have had with Water Works. In May I also had a technician come out and say leaks were fixed and not a single thing was done. I had to call emergency maintenance at midnight because there were puddles. I would NEVER use them. My complex uses them- not my choice. When I called into customer service they offer zero help and just say they have to pass off a complaint. No one holds anyone accountable and they show absolutely NO empathy that their company has not done their job. I still have not received a call from Brad, Mick's manager. They are not reputable and they hire lazy people that do not want to get the job done. SAVE YOUR MONEY AND STAY FAR AWAY!!! Customer service does not actually offer a solution they just say they will pass it off and cannot give a name of who will handle it.